Peer effects by solution focus : the case analysis of four firms in different organization cultures

ソリューションフォーカスによる同僚効果 : 組織文化の異なる4社の事例分析

Peer effects by solution focus : the case analysis of four firms in different organization cultures

Creators Shindo Yuko

Creators Matsunaga Tomoko

Using a solution focus approach, we qualitatively examined peer effects and labor productivity in four firms which organization cultures are clan, adhocracy, hierarchy and market. We showed that the productivity improved in all firms. Because workers not only monitored each other but also accredited each other constantly by sending a positive message, they worked diligently. In addition, because coworkers became more collaborating by follow-up activities, their skills and knowledge were improved faster. We confirmed that the solution focus approach is an easy, enjoyable and empowering tool, unlike reward system or structural reform which could inflict pain on organizations.

[ISSN]2189-4825