Progress of Municipal Front-Yard Reform by IT Department Staffing Levels: Evidence from 1,741 Japanese Municipalities
Research reports of National institute of technology, Ube College Volume 72
Page 40-46
published_at 2026-03
Title
自治体情報部門職員規模に着目した フロントヤード改革の進展分析
Progress of Municipal Front-Yard Reform by IT Department Staffing Levels: Evidence from 1,741 Japanese Municipalities
Source Identifiers
[PISSN] 0386-4359
[NCID] AN00019833
Creator Keywords
municipal DX
front-yard reform
IT department staffing
data utilization
Abstract: This study examines the relationship between municipal IT staffing and “front-yard reform” in Japan. Using the 2024 DX
Survey (n = 1,741 municipalities) and 2020 census data, we compare adoption rates for 14 measures across seven staffing strata. The
results show that foundational services—such as online applications and convenience-store issuance—are adopted even in small
municipalities, whereas operation-intensive measures and application-data capture and use rise markedly from the 4–5 to the 6–10
staff stratum. These findings indicate a staffing-constrained two-tier structure and underscore the importance of shared operations
through prefectural support and inter-municipal cooperation.
Survey (n = 1,741 municipalities) and 2020 census data, we compare adoption rates for 14 measures across seven staffing strata. The
results show that foundational services—such as online applications and convenience-store issuance—are adopted even in small
municipalities, whereas operation-intensive measures and application-data capture and use rise markedly from the 4–5 to the 6–10
staff stratum. These findings indicate a staffing-constrained two-tier structure and underscore the importance of shared operations
through prefectural support and inter-municipal cooperation.
Resource Type
departmental bulletin paper
Publishers
宇部工業高等専門学校
Date Issued
2026-03
File Version
Version of Record
Access Rights
embargoed access